Privacy Policy
The Gold Company privacy policy explains how we handle your personal information with the highest level of care, transparency, and security. As part of our commitment to trust and ethical business practices, we comply with the Australian Privacy Principles under the Privacy Act 1988. Our privacy policy outlines what information we collect, why we collect it, how it is used, and the steps we take to ensure it remains safe. Your privacy is our priority.
The Gold Company Group (GoldPay Pty Limited, ABN 89 641 934 518)
The Gold Company is committed to protecting your privacy in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
Data We Collect :
Name, address, contact details, referral source
Form-based communication through WPForms
Google Analytics & Monster Insights (aggregate usage data only)
No personalisation cookies are used
Why We Collect It
Fulfilment of GoldPak or valuation requests
Internal analysis and business improvement
Customer service and dispute resolution
How We Use It :
All personal data is stored securely, encrypted where applicable
Communication via secure website, email, and company phone
Data used strictly for business, legal compliance, or customer support
Retention :
Data is stored indefinitely for record-keeping, legal compliance, and returning customers
Data is stored indefinitely for record-keeping, legal compliance, and returning customers
User Rights :
Customers may request access, updates, or deletion of their data
Contact our Privacy Officer, Michael Cohen, via company phone or email
Third Parties :
Courier and analytics partners: FedEx, AusPost, ArmaGuard, Brinks, Malca-Amit
We do not sell or share your personal information
- AusPost https://auspost.com.au/privacy
- ArmaGuard https://www.armaguard.com.au/policies
Contact Us
Get in touch with us to discuss your design needs.